Frequently Asked Questions !

After you buy a Class Pack, just book your classes!

So if you buy a 10 Classes a Month pack,

book 10 classes each month.

(It’s easy!)

Yes, you can cancel your subscription at any time.

There are no penalties for cancellation and no long-term commitments.

Our Monthly Class Pack operates on a rolling 30-day billing cycle.

This means that your subscription renews automatically every 30 days from the date of purchase.

For example:

You start your classes on November 10
You have 30 days to finish your classes
You can take 10 more classes starting on December 10

If you don’t use all of your 10 classes within the 30-day billing cycle, don’t worry.

Your classes can be used in the following months, as long as you have an active subscription.

This way, you won’t lose the classes you’ve already paid for.

The price listed for the Monthly Class Pack covers all costs for the classes within the 30-day period.

There are no hidden fees or additional charges.

No, we are flexible.

You can study when you want, and take a break if you need to.

Yes, you can!

Most of our students study 2 or 3 times a week, so you can do what is best for you!

You can book your class 30 minutes (or more) before.

You can cancel your class 2 hours (or more) before.

Sure!

You can always choose your teacher, day and time.

Refunds are generally not provided for our Monthly Class Packs.

However, you can cancel your subscription at any time to prevent future charges.

We think so! Our group classes let you:

Meet people from around the world

Hear different accents

Learn from your classmates and their mistakes

Practice speaking in a natural way