Frequently Asked Questions !
Here are the most common questions we get about our system
Are there any additional fees?
The price listed covers all costs for the classes.
There are no hidden fees or additional charges.
Do I have to study every day?
No, we are flexible.
You can study when you want, and take a break if you need to.
Can I take two classes in one day?
Yes, you can!
Most of our students study 2 or 3 times a week, so you can do what is best for you!
When can I book or cancel?
You can book your class 30 minutes (or more) before.
You can cancel your class 2 hours (or more) before.
Can I choose my teacher?
Sure!
You can always choose your teacher, day and time.
Is there a refund policy for the Monthly Class Pack?
Refunds are generally not provided for our Monthly Class Packs.
However, you can cancel your subscription at any time to prevent future charges.
Are group classes better than private classes?
We think so! Our group classes let you:
Meet people from around the world
Hear different accents
Learn from your classmates and their mistakes
Practice speaking in a natural way